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Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and purchase tickets for our events. We are committed to safeguarding your privacy in compliance with the General Data Protection Regulation (GDPR) of the European Union and Slovenian data protection laws.
2. Data Controller
ROOFTOP d.o.o.
Sadjarska pot 35
2212 Šentilj
Email: [skupnesluzbe @ luftbar.si]
3. Information We Collect
We collect the following types of personal data when you interact with our website:
Technical Data: IP address, browser type, device type, and browsing activity on our website.
Personal Identification Information: Name, email address, phone number, billing address.
Payment Information: Credit/debit card details or other payment methods processed by Stripe.
Purchase History: Information about tickets purchased and events attended.
4. How We Use Your Data
We use the information we collect for the following purposes:
- To send promotional or informational emails (only with your consent).
- To process and manage your ticket orders.
- To communicate with you regarding your purchase, events, or other services.
- To improve and optimize the user experience on our website.
- To comply with legal obligations and enforce our terms and conditions.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Legal obligations: To comply with legal and regulatory requirements.
Performance of a contract: To fulfill your ticket purchase and related services.
Consent: For sending marketing communications or other purposes where you have given explicit consent.
6. Sharing Your Data
We may share your personal data with third parties in the following circumstances:
Legal Requirements: We may disclose your personal data if required by law or in response to a legal request.
Payment Processing: We use Stripe for payment processing, which may require sharing payment information to complete transactions.
Service Providers: We may engage third-party vendors who assist with our website operations, marketing, or event management.
7. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. However, no system can be entirely secure, and we cannot guarantee the absolute security of your data.
8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right of access: You can request access to the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your personal data under certain circumstances.
- Right to restriction of processing: You can request to limit the processing of your data.
- Right to data portability: You can request a copy of your personal data in a structured, commonly used format.
- Right to object: You can object to the processing of your personal data for marketing purposes.
To exercise these rights, please contact us at [skupnesluzbe @ luftbar.si].
9. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
10. Cookies
Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically for any updates.
12. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at: [skupnesluzbe @ luftbar.si]